Shipping policy
Shipping Policy
Processing Time
Orders are usually processed within 2–5 business days after payment is confirmed.
Shipping Time
Estimated delivery time may vary depending on the destination country or region. Most orders are delivered within 7–20 business days after shipment.
Tracking
Once your order has shipped, you will receive a tracking number by email when available.
Customs, Duties & Taxes
International customers are responsible for any customs duties, import taxes, or fees charged by their country or region.
Shipping Address
Please make sure your shipping address is correct before placing your order. Veyra Grove is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is significantly delayed, please contact us and we will help check the tracking status with the carrier.